NEW YORK (1010 WINS/AP)
-- A software glitch crippled the baggage handling system in an
American Airlines terminal at Kennedy Airport on Wednesday, canceling
and delaying some flights and causing a luggage pileup at the ticket
counters.
PHOTO GALLERY: Baggage Breakdown at JFK
The malfunction created headaches throughout the day for passengers flying out of Terminal 8, one of the newer buildings at JFK.
Thousands of customers had to leave their luggage behind and hope it
would be delivered later. Hundreds of bags accumulated in the terminal
lobby. The breakdown was galling to some passengers already steamed
over the airline's recent decision to start charging fees for checked
bags on flights within the U.S. and Canada.
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